Customer Service Call Handler

Customer Service Superstar!

Do you thrive on building relationships and resolving challenges?

We're looking for a passionate customer service whiz to join our growing team!

SZ & W Ltd are the UK representative for the prestigious high ticket Sub Zero refrigeration and Wolf cooking appliances. Based in our head office in Heybridge, Essex you'll be the friendly voice behind the scenes, ensuring our customers have a smooth and positive experience.

Here's what you'll bring to the table:

Experience counts! You've tackled similar service roles, booking repairs and fielding service calls with a smile.
Cool under pressure? You can stay calm and collected, even when things get hectic.
See it through! You're dedicated to resolving customer issues from start to finish.
Communication master! You excel at clear, calming communication over the phone.
Tech-savvy? You're proficient with IT systems and eager to learn more.
Knowledge hungry! You have a thirst for understanding our products inside and out.
Customer first! You put the customer's needs at the heart of everything you do.
Sharp image! You take pride in your professional appearance.
Self-starter alert! You're proactive and passionate about career growth.
Confidence is key! You communicate clearly and confidently.
Flexibility is your friend! You can adapt to a dynamic work environment.

From £25,000.00 per year

Benefits:
Company pension
Cycle to work scheme
Free parking
On-site parking
Store discount
Schedule:
Monday to Friday

Education:
GCSE or equivalent (required)

Experience:
after sales service department: 3 years (required)

Licence/Certification:
Driving Licence (preferred)