Troubleshooting

Sub-Zero is the only home refrigeration system with dual refrigeration, which simply means that the refrigerator and freezer have separate compressors. This has several advantages. Frozen foods need very cold, dry air. Refrigerated foods need somewhat warmer and much moister air. Each compressor maintains precisely the conditions needed on its side of the unit with the compressor running only when needed. In other refrigeration systems the single compressor has to pull double duty—wear and tear you avoid with Sub-Zero. In a Sub-Zero unit, thanks to dual refrigeration, air never passes back and forth between refrigerator and freezer. Which means you'll never again have frozen foods picking up unwanted flavors from the fridge. No more onion-scented ice cubes. Yes, all combination refrigerator/freezer models have dual compressors.

No. We are strictly a residential built-in refrigeration company.

We distribute our products through a network of dealers. Please contact your local dealer for pricing information. Click here to find your local dealer.

We require 230 Volts, 50 Hertz, 13 AMP socket.

Yes. Refer to the Installation Guide for your product, as it is very important that this device be installed. You can download the Installation Guide for you product by clicking here and selecting your product.

A door stop limits the travel range of the door to 90° or 110°.

The word ICE will appear in the LCD display by the freezer temperature.

Clean with a mild solution of soap and warm water. DO NOT use abrasive cleaners as they may scratch interior surfaces.

Every 3 to 6 months. See your Use & Care Guide for instructions on cleaning or click here for step-by-step instructions

No. It may appear so, but because there are two independent systems and compressors in our Sub-Zero products. Therefore, the freezer compressor could run, followed immediately by the refrigerator compressor. This may give the illusion that one or the other is running continuously.

Yes. However, the unit will still need to be blocked as specified in the installation manual and will require side panels, as the sides of the unit are unfinished.

No.

Sub-Zero products are at or above all industry standards. The life expectancy, as with any product, will depend upon other factors such as daily use and climate.

We recommend using rubbing alcohol with a soft cloth to remove any residue left behind as a result of packaging.

No, please consult with your dealer and/or designer. Sub-Zero offers a limited selection of Stainless Steel handles through your local dealer.

To prevent damage to your sealed system, you must wait 24 hours before plugging in the unit.

We can recommend a stainless steel cleaner, please contact customer service to purchase.

48-72 hours.

8 cubes every two hours.

Yes, an inline filter is recommended for water with high sediment.

All 400 series models have 2 independent temperature zones.

We require ¼ inch (O.D) copper tubing for units containing an icemaker.

Please contact our customer service department. Cost will vary depending on model.

ONLY on 200 or 300 under counter series. Please call customer service for information on swing change requirements.

Eight cooking modes – bake, roast, broil, convection bake, convection roast, convection broil, convection and bake stone (with bake stone accessory).

Yes but can be operated without fans if required.

Please refer to the installation manual for specific information listed by model number.

It is a #4 brush, the same that is used on our refrigerators.

Most of the steel used on the range and cooktop units is 18 gauge.

Wolf products are at or above all industry standards. The life expectancy, as with any product, will depend upon other factors such as daily use and climate.

Yes, please contact our customer care department.

Two hours at 450°F.

No.

The L series Wall ovens and Dual Fuel ranges do, with the exception of the small oven on the 121cm Dual Fuel Range which has one fan only. The E series Wall ovens have dual fans in the single oven and the top double oven but no fans in the lower double oven.

Do not place any cookware on oven floor, or use aluminum foil or other material to line the oven floor or side walls. Failure to adhere to this will permanently damage your porcelain. 

It boils down, if you'll pardon the expression, to consistency and flexibility. The Wolf system is a dual convection system, using multiple burners and blowers to produce extremely even temperature throughout the oven. Roasts brown evenly all over. Your pie crusts come out as nicely done on the bottom as they are on top. As for flexibility, the oven's logic control system uses the burners and blowers either together or sequentially to produce the best results for the type of dish you're cooking. You simply choose a cooking mode-convection bake, convection broil, etc.-and the system takes it from there. It's intuitive and easy to use, and the results are spectacular.

We distribute our products through a network of dealers. Please contact your local dealer for pricing information. Click here to find your local dealer.

Stainless steel exterior and cobalt blue interior on the Dual Fuel Ranges and Wall Ovens with a black interior for the gas ovens.

Yes, when the red indicator light goes off that means the oven has reached the set temperature.

The charbroilers are not self-cleaning. The unit still needs to be cleaned by hand on the surrounding steel. The grease will only burn off the burner and the grid.

The two blank off plates are present to create a unique radiant pattern. It's like two small burners angling the infrared rays downward at 45 degrees and overlapping for larger coverage on the oven racks or oven bottom.

If you select Convection Broil it will, if you select Broil it won't.

The black knob kit for a range (part #800428) contains:

• 2 Large oven knobs
• 1 Small oven knob
• 8 Surface burner knobs
• 2 Charbroiler knobs
• 2 Thermostat knobs The black knob kit for the cooktop (part #800429) contains:
• 8 Surface burner knobs
• 2 Charbroiler knobs
• 2 Thermostat knobs